The recent labor shortage might even lead to situations where some of your locations opened late or closed early.You can use event-based reporting to find all such transactions and use the video to check whether someone helped the customer. Often single-item transactions indicate the customer was not helped. Different stores will have different indications of poor customer service.Match the employee entering the break time to when they exit to see how long they were on lunch. You can also use motion search to track long breaks.If employees are coming in the employee entrance after their shift starts at 9:00, simply set up a notification when there’s movement by that door after 9:05. Motion search allows you to be alerted when movement occurs in a certain area.We’ll need to wait and see if similar lawsuits are brought across North America successfully. With new technologies, such as Solink, making it easier to prove when employee time theft has occurred, it is possible that restitution will become easier to obtain. A court decision in January 2023 ordered an accountant to reimburse their company for over 50 hours of employee time theft, court fees, and interest owed on the outstanding wages received. The idea that employee time theft is too difficult to prove in a court of law might be changing, at least in British Columbia, Canada. However, once theft of time has occurred, reprimanding, training, or terminating employees will be the easiest resolution. You should aim to eliminate time theft from happening. While it is possible to sue an employee for stealing time, in most cases it’ll be less expensive and easier to move on. Moreover, if you try to bring a time theft claim against an employee who accuses you of withholding wages, it could be seen as retaliatory. You cannot withhold wages over a time theft claim. The Fair Labor Standards Act (FLSA) makes it clear that employees must be paid their wages (the alternative is called wage theft). However, it is also difficult to prove theft of time has occurred. The quick answer is that time theft is fraudulent.
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